Tech Support

CloudZone

Our experts work for your business

CloudZone’s top-notch customer support team covers critical workflows and technologies and is available as a first tier support through business hours.  

Under a CloudZone consolidated service, customers get :

  • AWS Business Support  (Learn More)
  • Google Cloud – Production level Support benefits (free) with 1st-tier support by CloudZone. (Learn More)
  • Azure – Partner Premium Support benefits (free) with 1st-tier support by CloudZone. (Learn More)
CloudZone
CloudZone

Technical Consultancy Service – Our team of certified senior solution architects is available for ongoing professional consulting and advice through the various channels. The team is highly experienced with a wide range of technical domains including Cost Oriented Cloud Infrastructure, Big Data Analysis, App Modernization, Security, DevOps, MLOps, Migration, Cost Oriented Design and more.

Learn More

First-tier support for any technical requirement

CloudZone’s premier customer support team covers critical workflows and technologies, offering 1st-tier support during business hours.

Our consolidated service gives you:

  • AWS Business support  (Learn More)
  • Google Cloud – Production level support benefits (free) with 1st-tier support by CloudZone. (Learn More)
  • Azure – Partner Premium support benefits (free) with 1st-tier support by CloudZone. (Learn More)
  • Optional extended SLA (Contact us)
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CloudZone

Partners & Ecosystem

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Cloud Zone
Cloud Zone
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Cloud Zone
Cloud Zone
Cloud Zone
Cloud Zone

Our Blogs

Mutual Non Disclosure Agreement

Mutual Non Disclosure Agreement This Non Disclosure Agreement (this “NDA”) dated the date of the signup (the “Effective Date”) is made by and between Matrix I.T. CloudZone Ltd., (“Matrix”) an Israeli company with its registered office at of 12 Amal Street, Rosh Ha’ayin, Israel and You (“Partner”). Matrix and Partner shall be referred to herein, […]

October 12, 2020

Public Cloud Operations Center Agreement

Public Cloud Operations Center Services Agreement This Network Operations Center Services Agreement (this “COCA”) is made is made as of the date of the signup (the “Effective Date”) by and between Matrix I.T. CloudZone Ltd., (“CloudZone”) an Israeli company with its registered office at 66 HaMasger St, Tel-Aviv, Israel, and you or the entity you […]

October 12, 2020

Matrix – CloudZone – Cloud Services Customer Agreement

This Matrix-CloudZone – Cloud Services Customer Agreement (the “Agreement”) is entered into as of the date of the signup, (the “Effective Date”) by and between Matrix I.T. CloudZone Ltd. of 12 Amal Street, Rosh Ha’Ayin (“CloudZone”, “we,” “us,” or “our”), and the entity you represent (“You” or “Customer”) (CloudZone and customer are hereinafter each referred […]

October 12, 2020

Matrix – CloudZone – AWS Agreement (April 2018 – July 2020)

Matrix (Cloudzone) – AWS Access and Services Agreement – April 2018 – July 2020 This Matrix – Cloudzone – AWS Agreement (this “Agreement“), is an Agreement between Matrix I.T. Integration and Infrastructures Ltd. (“Matrix,” “we,” “us,” or “our”) and you or the entity you represent (“you“, “Customer”). Please see Section 1 for definitions of certain […]

October 12, 2020

Matrix – CloudZone – Google Agreement (April 2018 – July 2020)

Matrix CloudZone – Google for Work Cloud Customer Agreement (April 2018 – July 2020) This Matrix Cloudzone – Google for Work Cloud Customer Agreement (this “Agreement“), is entered into as of [_____] 201_,  (the “Effective Date”) by and between an Agreement between Matrix I.T. CloudZone LTD. (“Matrix”, “we,” “us,” or “our”) and the entity you represent (“Customer”, […]

October 12, 2020

Matrix – CloudZone – Microsoft Azure Agreement (April 2018 – July 2020)

This Matrix Cloudzone – Microsoft Azure Agreement This Matrix Cloudzone – Azure (Microsoft) Customer Agreement (this “Agreement“), is entered into as of [_____] 201_,  (the “Effective Date”) by and between an Agreement between Matrix I.T. CloudZone LTD. (“Matrix”, “we,” “us,” or “our”) and the entity you represent (“Customer”, “You”). Please see the Microsoft Documents as defined hereinafter, […]

October 12, 2020